Knowledge Management

Today, the ability to deal with knowledge intelligently is a success factor for each company. There are numerous technical solutions for supporting the knowledge management. However, in many cases the technical support is not as accepted by employees as hoped. They often don’t see this feature as a means that makes work much easier but as an additional effort. They have to work and deal with different IT-systems, databases, wikis and other tools which often don’t harmonise with one another. Isolated data silos are thus set up and have to be maintained homogeneously. So it’s not surprising that the personnel is lacking motivation to fill these data silos with relevant knowledge and to keep them updated.

We advise and accompany our clients in introducing knowledge management solutions. We perform a status-quo analysis by means of online questionnaires. The evaluation shows which fields of knowledge should be improved and which requirements will be needed. As a result, your individual solution is developed according to your personal aims and objectives.

Our consulting philosophy: Before a decision for a technical solution is made, it has to be ensured that this solution matches all working processes and the people employed in that company. We are working with a toolbox of methods which stimulate the acceptance of people and organisation.

Apart from an individual consulting we also offer different trainings regarding the topics knowledge- and information management.

Please click here to find an appropriate offer.